Privacy Policy

Last updated: January 30, 2026

Introduction

TripTea ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, and profile picture when you create an account
• Trip Data: Destinations, dates, itineraries, notes, and preferences you enter
• Documents: Travel documents and files you upload to the App
• Usage Data: How you interact with the App, features used, and preferences
• Device Information: Device type, operating system, and unique device identifiers

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate personalized AI trip recommendations and itineraries
• Process and store your travel documents
• Send you notifications about your trips
• Respond to your comments and questions
• Analyze usage patterns to improve the App
• Protect against fraudulent or unauthorized activity

3. AI Processing

TripTea uses artificial intelligence to generate travel itineraries and recommendations. Your trip preferences and destination information may be processed by AI systems to provide personalized suggestions. We do not share your personal information with third-party AI providers; only anonymized or aggregated data is used for improving our AI models.

4. Information Sharing

We may share your information in the following circumstances:

• With Your Consent: When you explicitly agree to share information
• Trip Sharing: When you choose to share a trip with other users
• Service Providers: With third-party vendors who assist in operating our App
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Firebase and Google Cloud services to store and process your information. While we implement safeguards to protect your data, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications
• Disable location services through your device settings

To exercise these rights, please contact us at support@triptea.app or use the account settings in the App.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal or legitimate business purposes.

8. Third-Party Services

The App may contain links to third-party services such as booking platforms, maps, and weather services. This Privacy Policy does not apply to third-party services, and we encourage you to review their privacy policies before providing any information.

9. Children's Privacy

TripTea is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using TripTea, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the App or sending you an email. Your continued use of the App after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@triptea.app
Support: support@triptea.app